WakeForReal (“the app”) is provided by Vybes (“we”, “us”). This policy explains what information the app uses, why, and the choices you have. Questions: alarm_support@vybesapp.in.
The short version
- You don’t create an account. We never ask for your name, email, phone number or location.
- Your alarms, missions, saved scan items and step counts stay on your iPhone.
- We keep a random customer ID so your subscription and free access follow you if you reinstall, plus crash reports and anonymous usage events that help us fix bugs and improve the app.
- We don’t sell your data, show ads, or track you across other apps or websites.
Information that stays on your device
- Alarms and settings: times, repeat days, missions, sounds and snooze choices.
- Scan items: the barcodes or QR codes you register and the names you give them. The camera is used only while you scan; images are not stored or sent anywhere.
- Motion and steps: during a Walk mission the app reads your iPhone’s step count and motion data to check that you are really walking. This data is used on the device only and is not sent to us.
- Wake-up history: whether and how each wake-up was completed, used to run the app.
Information we process
| What | Why | Where it goes |
|---|---|---|
| Customer ID: a random identifier created by our server, linked to the anonymous app-transaction ID Apple issues for your download, plus device-level identifiers used by RevenueCat and PostHog to keep your purchases and analytics consistent on this device (never the advertising identifier) | To recognise the same customer after a reinstall, apply the one-time 72-hour free access once, and connect your subscription | Our backend on Google Firebase (Cloud Functions, Firestore), servers in the United States |
| Subscription and purchase status: product, dates, trial and renewal state (never your payment details) | To unlock WakeForReal Pro and keep access correct | Apple (payments), RevenueCat (subscription management), a copy in our backend |
| Crash reports: device model, iOS version, app version, the state of the app when it crashed, and your customer ID | To find and fix crashes | Google Firebase Crashlytics |
| Usage events: which screens and features are used (for example “alarm saved” or “mission completed”), with your customer ID and an approximate location (country/region) that PostHog derives from your IP address. Never scan contents, answers or step data | To understand how the app is used and improve it | PostHog (United States) |
| Support ID: a short code shown in Settings, derived from your customer ID | So you can quote it when contacting support | Shown on your device; you choose whether to send it to us |
Payments are handled entirely by Apple. We never see your card or Apple Account details.
Service providers
- Apple: App Store payments, subscriptions and the app-transaction ID. Apple Privacy Policy
- Google Firebase (Cloud Functions, Firestore, Crashlytics): backend and crash reporting. Firebase privacy
- RevenueCat: subscription status. RevenueCat privacy
- PostHog: product analytics. PostHog privacy
These providers process data on our behalf and only for the purposes above.
How long we keep it
- Customer ID and free-access record: while you use the app, and up to 24 months after your last activity, so free access is not granted twice.
- Subscription records: as long as needed for access and as required by tax and accounting law.
- Crash reports: up to 90 days.
- Usage events: under PostHog’s retention settings; deleted on request.
- On-device data: until you delete it in the app or delete the app.
Your choices and rights
- Deny or revoke Camera, Motion & Fitness, Notifications or Alarms access at any time in iOS Settings. The feature that needs it will stop working, and the app will say so.
- Delete scan items and alarms in the app. Deleting the app removes everything stored on your device.
- Request access to or deletion of the data we hold about you: email alarm_support@vybesapp.in with your Support ID (in the app: Settings → Support ID). Deleting the server record means a reinstall is treated as a new customer; it does not cancel an Apple subscription. Cancel that in Settings → Apple Account → Subscriptions.
- Depending on where you live (for example under California law), you may have rights to know, access, correct or delete personal information, and to complain to a regulator. We do not sell or share personal information for cross-context behavioural advertising. Contact us at alarm_support@vybesapp.in to exercise any of these rights.
Children
WakeForReal is not directed to children under 13, and we do not knowingly collect their data.
Security
Data in transit is encrypted (HTTPS). Our database is closed to direct access from apps; only our server functions can read or write it.
Changes
We will update this page when our practices change and revise the date above. Significant changes will be highlighted in the app or on this page.
Contact
Vybes · alarm_support@vybesapp.in